At your service – In-Home Services:

Is this a time when your family dynamics are changing?

• Do you feel you are no longer coping with day-to-day tasks for yourself or your partner?

• Are you recovering from or trying to cope with a newly acquired chronic condition or disability?

• Is it no longer your parent/parents who are making the decisions it has to be you?

This change in family dynamics is not only difficult and emotionally charged for individuals, couples, families, or siblings who need help responding to their needs. It can be very difficult to come to terms with, frustrating, and even leave you feeling somewhat lost and bewildered. If you, your partner, your parent, also has Dementia, the problems are enhanced. Ezyas@Home is here for you! We are a Bundaberg privately owned homecare agency dedicated to providing quality in-home care. We provide fee for service in home care, and can also provide services through your government in-home aged care package. On the 1st July 2015 the Government Subsidised Consumer Directed Care (CDC) In-Home Care Aged Care Packages came into being, and clients now have the right to choose who provides their care, and when they want to receive that care.

Consumer Directed Care (CDC) –  New Consumer Rights

  1. Safe and high quality care and services; 
  2. Be treated with dignity and respect; 
  3. Have my identity, culture and diversity valued and supported; 
  4. Live without abuse and neglect; 
  5. Be informed about my care and services in a way I understand; 
  6. Access all information about myself, including information about my rights, care and services; 
  7. Have control over and make choices about my care, and personal and social life, including where the choices involve personal risk; 
  8. Have control over, and make decisions about, the personal aspects of my daily life, financial affairs and possessions; 
  9. My independence; 
  10. Be listened to and understood; 
  11. Have a person of my choice, including an aged care advocate, support me or speak on my behalf; 
  12. Complain free from reprisal, and to have my complaints dealt with fairly and promptly;  
  13. Personal privacy and to have my personal information protected; and 
  14. Exercise my rights without it adversely affecting the way I am treated;

    Client Directed Home Care Packages:

    A Home Care Package is a type of government funding to help you remain living at home for longer. It is provided by the Australian Government to help people aged 65 years and over to obtain the in-home care and supports they need to stay living safely and independently in their own home for as long as possible.

    Home Care Packages are delivered with a consumer directed care approach. This means you are given a budget (funding) to help cover the cost of your coordinated care plan and you decide how it is allocated. This approach gives you more choice and flexibility about the types of services and supports you need and want.

    Hourly Care/Respite Care: Families and Carers all deserve time out! Caring is a demanding role and does sometimes take it toll. Using Respite Services will allow you to rejuvenate and refresh physically, mentally and emotionally. While knowing your loved one is receiving the very best of care. We are available 24/7 for as long or as little (min 2 hour) as you need it. Overnight, weekends, or 24 hour care available (depends on staff availability). Our staff are professional, caring, and are appropriately qualified to care for your needs.

    Dementia & Palliative Care: These specialised services are available on request.


    What Type of Care You Need?

    When You Need It?

    Delivered by Who you Want?

    Private Care – Fee for Services

    What does private in home care cost?

    Our schedule of fees for private in home care is the same as the Home Care Package Fees. If you will be paying for your in home care yourself i.e. you are a private care client then no ACAT assessment is needed; and you do not have to ring My Aged Care first;

    You can call us direct and begin your services as soon as you need.